Hoppa till innehållet

Customer Service & Back Office Tasks - Student Assistant

Student Assistant for Customer Service and back office tasks

 

At UMAGE, we are looking for a student to our customer service team. You will become part of a young department and have the opportunity to independently handle a wide range of tasks within order handling, claims and back office tasks.

Responsibilities:

  • Handle incoming claims
  • Communication and coordination with internal stakeholders (Order team and Sourcing, as well as the Supply Chain department)
  • Handling orders B2C and B2B
  • Customer service by phone, mail and showroom guest
  • Ad-hoc assignments

 

Qualifications:

  • You are studying a relevant degree, with a minimum of 1 year left of your studies
  • Fluent in both Danish and English, both spoken and written
  • Experienced with Excel


We offer:

  • Challenging tasks where your efforts have an immediate impact
  • A workplace with high energy and creative colleagues
  • Opportunities for professional and personal development
  • Centrally located office in the heart of Copenhagen
  • A young environment with frequent social events
  • Great company lunch programme and healthy snacks
  • Massage from a professional therapist every second month
  • 15-20 hours pr week

 

At UMAGE, we combine aesthetics, simplicity, and functionality, and infuse it with thoughtful craftsmanship and environmental care. The result is exquisite designs with a sustainable edge. Our designs are flat packed in stylish boxes, to optimise global logistics and make our designs more accessible and affordable. In the process, we minimise the carbon footprint on our planet and maximise our ethical commitment to environmental responsibility.

Globally, we are 40 people at UMAGE. Our headquarters are in Copenhagen, and the founders are Danish, but we also have offices in the USA, Vietnam, China, and Germany. Therefore, you have ample opportunity to speak English every day and experience the unique culture that arises when so many nationalities come together for a common goal.

At UMAGE, we believe that our differences make us stronger and create a dynamic and innovative workplace. Therefore, we value and respect all backgrounds, perspectives, and experiences and encourage all qualified candidates to apply, regardless of gender, ethnicity, religion, sexual orientation, age, or disability. Together, we strive to create a work environment where everyone feels welcome and valued.

We hope you want to be a part of the UMAGE universe. Please send your CV to our HR Manager, Camilla Sustmann, at csu@umage.com.